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Disney’s Magical Express Service – IMPORTANT INFORMATION

IEEE JTCM 2010 attendees may take advantage of Disney’s Magical Express Service and receive complimentary round trip transportation from the Orlando International Airport. No need to worry about baggage claim, as your luggage will be delivered directly to your resort room. Here’s how the Disney’s Magical Express Service works:

1. Book a Magical Express reservation. A Magical Express reservation is required to use the service. It is recommended that attendees book reservations at least 30 days prior to arrival. Attendees need to provide:

• Name of each person in room
• Address (they mail the Airport Transportation Booklet including luggage tags to this address)
• Airline and flight number arriving into and departing from Orlando International Airport

There are several booking methods:

• Call 407-827-6777 to book their Magical Express reservation OR
• Click on the following website www.disneyconventionears.com and click on the Disney’s Magical Express tab on the left side of the screen. A series of questions appear, including "How do I make a reservation for Disney’s Magical Express?" Please complete the online form.

2. Attendees receive their luggage tags. Approximately one week prior to arrival, you will receive the Airport Transportation Booklet containing general information and special luggage tags to attach to your luggage prior to departure. If the booking is made within 10 days, Disney’s Magical Express Service cannot guarantee that the booklet will be mailed in time.

If you do not receive your Airport Transportation Booklet. Attendees will still be able to utilize the service. Upon arrival at Orlando International Airport, proceed directly to the Disney Welcome Center on the B Side, Level 1.

1. Attendees do not need to claim their luggage. Disney will gather all of information and claim checks and collect the luggage for you and then deliver it to your Resort guest room.
2. If you choose to collect your luggage upon arrival, you can bring it with you on the motor coach. This luggage is your responsibility and will not be delivered to the guest room.

3. Carry-on bags. Please pack any valuables, medications or anything needed immediately upon arrival into Orlando in a carry-on bag. You will take your carry-on luggage with them on to the motor coach. Carry-on luggage is the responsibility of the attendee and will not be delivered to the guest room.

4. Arrival at Orlando International Airport. Upon arrival, proceed to the Main Terminal and then to the Disney Welcome Center which is located on the B Side, Level 1. Guests may follow the airport signs to Ground Transportation. At the Disney Welcome Center, attendees will confirm the number of bags checked and outbound flight information before boarding a complimentary motor coach to your hotel.

5. Transportation to the Resort. The motor coach may make up to 4 stops before arriving at Disney’s Contemporary Resort.

6. Luggage delivery to the resort. Luggage with Magical Express tags will be claimed at the airport and delivered to the attendee’s room. Luggage may take up to 3 hours after guest check-in to be delivered. You do not need to be in the room to receive your luggage.

7. Returning home. Attendees will receive a Transportation Notice in their guest room the day prior to check-out advising of their motor coach pick-up time along with other general information. The motor coach pick-up time is based on the flight departure and will be approximately 3 hours prior to that time to allow for multiple stops by the motor coaches.

• If your airline flight changes, please call 1-866-599-0951 with the new flight information.
• Each attendee must have a Magical Express reservation and cannot change their pick-up location to another resort or their pick-up time to a later departure.

8. Resort Airline Check-In Service.

Upon departure, you may take advantage of Disney’s complimentary Resort Airline Check-In Service for participating airlines. You can check your luggage and receive your airline boarding pass at your Disney resort, so there is no need to check-in at the airport. The operating hours are 5:00 am to 1:00 pm daily and you can check-in at any time on your day of departure as long as it is not less than 4 hours prior to your flight departure time. At this time, the service is available for guests flying domestically on: AirTran, Alaska, American, Continental, Delta, JetBlue, Northwest, and United (including Ted).